Frequently asked questions and answers to Cermen Design
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Frequently Asked Questions
Your orders are delivered to cargo within 48 hours on working days. It will reach you within 1 - 4 business days, depending on cargo density (not including 48 hours). Cargo distribution is not made on public holidays.
You can cancel and change your order while confirming it. You cannot cancel or change your order during the preparation phase.
You can change your order delivery address via WhatsApp Support Line 0555 182 29 11.
We can purchase from the website without becoming a member. In this type of purchase, the customer is asked only for information necessary to process the order.
You can easily request a refund from your membership panel for your incomplete, incorrect or faulty orders.
